How it works

The Journey to Greatness

We visit
your space.

We discuss needs
+ style (and take measurements).

We send through
a diagnosis + initial recommendations.

We create a full
plan (working within
your budget).

You give us feedback
+ we finalize.

We transform
your space.

You throw
a party.

The Diagnosis

The Blueprint

The White Glove

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The Diagnosis

The Blueprint

The White Glove

The Diagnosis

CHAT, THEN CHEAT SHEET

We need 60 minutes of your time. In your apartment. We'll talk lifestyle, design style, and get specific on what you need from your home. We’ll also take measurements, so that we’re ready should you want to continue on.

Following the session, we’ll send through a design cheat sheet. It will define your personal style, equip you with initial layout tips, and point you toward brands that will vibe with you, and your space.

2-3 days

TIMING

DIGITAL FOR THE TIME BEING

Zoom will be our medium of choice until it's safe to visit in person. Once you sign up, we'll provide some simple video + photo tips, so that you can share a full picture of your space ahead of out digital consultation.

The Blueprint

FULL-ON, AND FULLY-BAKED

We’ll take everything we’ve learned from our diagnostic session and create a completely personalized design plan. It will include a detailed floorplan, an inspiration style board, and most importantly, furniture + accessory recommendations (+ links to purchase) for every corner of your place. To ensure we nail it, there will be two rounds of design.

At this point, you can take your comprehensive design plan and run with it. You’ll have all the specs, links and placements in hand. If that seems daunting (or you just can’t be bothering), keep scrolling.

2-3 weeks

TIMING

The White Glove

ASSEMBLY IS INCLUDED

We take the two previous steps, and we bring it to life. Don’t fear if you don’t have the time or patience for the execution. We do. We’ll manage (and make) orders, schedule deliveries, and take care of the install + final set up.

We’ll coordinate with you the entire way, and ideally transforming your space while you’re away for that maximum walk-in-the door ‘big reveal’ impact.

2-5 weeks

TIMING

Details, Info and Extras

We’ll really get into the weeds of it all once we start working together, but in the interest of saving time, here’s a quick rundown.

Communication is key

Non-Denominational

In-person, text, email, phone —we’re flexible and can communicate using whatever method you prefer.

Who Doesn’t Love a Clear PDF?

As we move through your project, we’ll be sharing tidy, low-res and crystal-clear PDFs with you via email (incl. relevant comments + notes from previous rounds).

Read Receipts

While we can’t promise to real-time text conversations with you, we’ll do our best to be prompt. You’ll always receive a response within a day.

Buying Nice Things

Furniture Sold Separately

The cost of furniture, fixtures and accessories is not included in the above levels. But we will work with you to develop a budget that takes all your needs into account.

Worth the Wait

The nicer the furniture, the longer the wait. When you move beyond a certain level, furniture starts getting produced per order, adding weeks to the timeline.

The White Glove Method

You get access to trade discounts without sneaky service fees interior designers love to add-in. When we get there, we’ll send through a CC authorization form and get ordering.

Playing Well With Others

Art Buying

This service is coming to Upstairs soon. Until then we’ll connect you with expert art advisors to find the right pieces to fill your walls.

Custom Furniture Solutions

Sometimes you can’t find the perfect thing online. Sometimes you just want something that no one else in the world has. We have people for that.

Making Your Home Smart

Sometimes light switches are a drag. Our friends can make your home feel straight out of [insert cool, non-creepy movie of the future here],

OK, LET’S DO THIS

LET’S TALK
COMMITTMENT.

OR JUST GET TO WORK